Customer and access management

Give each user the right access, and nothing more

Assign customers, employees and contractors to specific equipment and permitted actions. Add billing when their usage should be charged, or provide operational access without billing.

Access defined around the real requirement

An EMIKO permission can connect a named user or organisation with the business, the equipment, the permitted actions and the billing treatment.

GRANT ACCESS TO Havnegade Marine ApS ON THESE ASSETS Quay light, zone 3 Gate, north Pedestal A2 THEY MAY Switch it on Be billed for it VONGE HARBOUR Your controls Quay light ZONE 3, ON Gate, north TAP TO OPEN Open TONIGHT 2.4 kWh, DKK 7.68 ON YOUR ACCOUNT

Access to one gate, outlet or lighting zone does not automatically grant access to the rest of the operation.

What a permission connects

Each grant is recorded against the administrator who made it.

  • The relevant business and location
  • Specific equipment or groups of assets
  • The services and actions they may use
  • A start and end date where access is temporary
  • The billing treatment for measured usage

Customer access with usage attached

Where a customer is authorised to operate connected equipment, the control appears in the Customer application. Metered usage remains linked to the customer order and can be paid in the app or invoiced under agreed account terms.

Lighting

A berth holder can operate lighting assigned to that berth. Where configured, the measured energy is added to the customer's usage record.

Gates

An authorised customer can open the relevant gate from the app. The activity record identifies who used it and when.

Power and water

The same permission model controls access to specific outlets and services, with consumption recorded for each order.

Temporary access for staff and contractors

Give contractors, agency staff or employees only the controls required for their work. Billing can be disabled, access can be time-limited and the permission can be withdrawn when the work finishes.

  • No shared account required
  • No physical credential left in circulation
  • Immediate withdrawal from the named user
  • Grants and changes recorded with the responsible administrator

One access model across multiple businesses

Permissions remain scoped to the selected business and location. A user authorised in one operation does not automatically gain access to another business managed through the same Partner account.

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