Open the correct equipment
Scan its QR code or select it from the location in EMIKO.
EMIKO applications
Use EMIKO on the device you already have
The same account and service process work on Android, iOS and the web. Your access, active services and order history stay connected across devices.
The same journey on every device
Review and start
Confirm the equipment, service, price and payment method before starting.
Follow the service
See measured usage while the service is active, then stop it when you are finished.
Android
Download EMIKO from Google Play. If you scan EMIKO equipment before installing the app, the QR code directs you to the correct download page.
iPhone and iPad
Download EMIKO from the App Store and sign in with your existing account. You do not need to register again when changing devices.
Web application
Open customer.emiko.app in a modern browser with no installation required. The web application follows the same service process as the mobile apps.
One secure sign-in
Register once, then use the same EMIKO identity at every participating location. Sign-in options may include Google, Microsoft or email, depending on the available account configuration.
If access is pending
Restricted equipment must be approved by the EMIKO Partner operating that location. EMIKO sends the request to the Partner, and the service becomes available after approval.
For a pending approval, contact the relevant Partner. For application or account support, contact EMIKO.
Follow the full process step by step
The detailed guide covers scanning, access requests, starting a service, following usage and payment.